Are your chronic patients on medication synchronization with one pickup day a month?

Med sync lines up all of a patient's regular medicines to one date, so refill requests and fills are planned instead of one at a time.

How to automate it

How to automate “count, fill and label prescriptions”

Here are 2 ways to spend less time on this, best first. Each comes with steps you can follow today.

180 min

typically, every day

35%

of the time can be automated

A small project

to set up

Fix 1 of 2

Software featureBest fix

Use counting technology and barcode checks for fast, safe fills

Tablet counters and robotic dispensers count quickly, and barcode scanning of each stock bottle catches wrong drugs before the pharmacist check. Fills go faster with fewer redos.

Typically saves about 25% of the time2 h to set up

1Make sure every fill is barcode-scanned against the label.
2Use a counting device (for example Eyecon or Kirby Lester) for your top-volume pills.
3For high-volume pharmacies, ask about robotic dispensing integrated with your pharmacy system.
4Track redo rates before and after.

Tools: Eyecon · Kirby Lester · Robotic dispensing integrated with your pharmacy system

Fix 2 of 2

Process fix

Move chronic patients to medication synchronization

Med sync lines up a patient's chronic prescriptions to one pickup day a month. Refill requests go out in batches days ahead, filling is planned, and calls and partial fills drop.

Typically saves about 30% of the time2 h to set up

1Turn on the med sync module in your pharmacy system.
2Enrol patients on three or more chronic medicines first.
3Call each patient a few days before their sync date to check changes, then send prescriber requests in one batch.
4Fill sync orders in a planned block of the day.

Tools: Your pharmacy system's med sync module

Quick wins

Have you tried…

Are your chronic patients on medication synchronization with one pickup day a month?: Med sync lines up all of a patient's regular medicines to one date, so refill requests and fills are planned instead of one at a time.

Who does this task

Roles in our library that list this as one of their common tasks. Each guide covers the rest of that role’s week.

Pharmacy technician

HourLeak · the 8-minute work audit

How many hours does this cost you?

The free 8-minute check works out where your week goes and gives you your top fixes. The team scan does the same for everyone and adds it up, so you know which leaks to fix first.

Take the free check Scan my team, $49

Answers are anonymous. Leaders only see team totals.