Smarter Week

How to automate it

How to automate “work out which docs are missing or out of date”

Here is the best way to spend less time on this, best first. Each comes with steps you can follow today.

90 min
typically, once a month
50%
of the time can be automated
Easy
to set up

Fix 1 of 1

Software feature

Use docs search and AI assistant analytics to find the gaps

Docs platforms and AI docs assistants (Mintlify, GitBook, ReadMe, Kapa.ai, Inkeep) show which searches and questions had no good answer. That is your list of missing pages.

Typically saves about 45% of the time1 h to set up
  1. 1Turn on search analytics and, if you have one, the AI assistant on your docs site.
  2. 2Each month, export the top unanswered or low-rated questions.
  3. 3Cross-check with support tickets that link to docs.
  4. 4Prioritize new or updated pages from that list.

Tools: Mintlify · GitBook · ReadMe · Kapa.ai · Inkeep

Who does this task

Roles in our library that list this as one of their common tasks. Each guide covers the rest of that role’s week.

Technical writer

HourLeak · the 8-minute work audit

How many hours does this cost you?

The free 8-minute check works out where your week goes and gives you your top fixes. The team scan does the same for everyone and adds it up, so you know which leaks to fix first.

Take the free check Scan my team, $49

Answers are anonymous. Leaders only see team totals.

Other common tasks for Technical writers