Smarter Week

How to automate it

How to automate “read and summarize engagement survey comments”

Here is the best way to spend less time on this, best first. Each comes with steps you can follow today and, for AI fixes, a prompt to copy.

120 min
typically, once a month
60%
of the time can be automated
Easy
to set up

Fix 1 of 1

AI

Have AI group survey comments into themes with counts

AI reads hundreds of comments and returns themes, counts and example quotes in minutes. Protect anonymity: remove names, and do not report on very small groups.

Typically saves about 60% of the time5 min to set up
  1. 1Export the comments without names or employee IDs. Use only an approved AI tool.
  2. 2Check whether your survey tool already does this (Culture Amp, Lattice, Qualtrics and Microsoft Forms have AI summaries).
  3. 3Otherwise use the prompt below.
  4. 4Read a sample of comments in each theme to confirm the grouping.
Prompt to copy
Below are [NUMBER] anonymous comments from our [SURVEY NAME]. Group them into 5 to 8 themes. For each theme give: a one-line description, how many comments fit it, and two short representative quotes (paraphrase if a quote could identify someone). Then list three suggested actions. Do not guess who wrote anything.

Comments:
[PASTE]

Tools: ChatGPT, Claude, Gemini or Microsoft Copilot (company-approved account) · Culture Amp · Lattice · Qualtrics · Microsoft Forms

Quick wins

Have you tried…

Have you had AI group survey comments into themes?
AI can read hundreds of open comments and return the main themes with counts and example quotes. You remove names first and check a sample.

Who does this task

Roles in our library that list this as one of their common tasks. Each guide covers the rest of that role’s week.

HR business partner

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